Terms of service

Overview

Welcome to Tea 8 Tea! The terms “we,” “us,” and “our” refer to Broad Pty Ltd (ABN [61 123 156 025]), trading as Tea 8 Tea (“Tea 8 Tea”). Broad Pty Ltd operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Tea 8 Tea is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence and that you have given us your consent to allow any of your minor dependents to use the Services.

You agree to provide current, complete, and accurate information, including contact, billing, payment, and shipping details. You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account.

Section 2 – Our Products

We make every effort to describe and display our products accurately. However, due to the natural variations of tea products and differences in device screens, colors, appearance, or packaging may differ slightly from images shown.

Our products, including teas and any future supplements, are not intended to diagnose, treat, cure, or prevent any disease. Statements about our products have not been evaluated by any regulatory authority. You should consult your healthcare professional before using any product, particularly if you are pregnant, nursing, have any medical condition, or are taking medications. You are solely responsible for determining whether any product is appropriate for your personal use.

We do not guarantee that any product descriptions, images, or information are accurate, complete, reliable, or error-free. All descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Section 3 – Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Orders are not accepted until confirmed. If we are unable to fulfill or must cancel your order, we will attempt to notify you using the contact details you provided.

Your purchases are subject to refund solely in accordance with our Refund Policy [LINK].

You represent that your purchases are for personal or household use only, and not for resale or export.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change without notice. Prices shown do not include applicable taxes, shipping, or handling fees. You agree to provide accurate and up-to-date payment information.

You represent and warrant that:

  • The payment information provided is accurate and authorized.

  • Charges incurred will be honored by your payment provider.

  • You will pay all charges, including applicable taxes.

Section 5 – Shipping and Delivery

All delivery times are estimates and are not guaranteed. We are not responsible for delays outside our control, including carrier or customs delays. Risk of loss passes to you once the order is transferred to the carrier. We are not liable for orders delayed or lost due to incorrect shipping addresses provided by you.

Section 6 – Intellectual Property 

All content and trademarks on the Services belong to Tea 8 Tea, Broad Pty Ltd, Shopify, or their licensors. You may use the Services only for your personal, non-commercial purposes. No content may be copied, distributed, or used without our express written permission.

Section 7 – Optional Tools 

You may be provided access to third-party tools. These are provided “as is” without warranties. Use is at your own risk and discretion.

Section 8 – Third -Party Links

Our Services may link to third-party websites. We are not responsible for third-party content or practices. Please review their policies before engaging.

Section 9 – Relationship with Shopify 

Tea 8 Tea is powered by Shopify. Sales and transactions are made directly with Broad Pty Ltd. Shopify is not responsible for any aspect of your transactions. You release Shopify and its affiliates from any claims related to your purchases.

Section 10 – Privacy Policy 

Your personal information is collected and processed in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.

Section 11 – Feedback

If you submit feedback, you grant us a perpetual, worldwide license to use it for any purpose. You represent that you own or have rights to your feedback. We may remove feedback that violates these Terms.

Section 12 – Errors, Inaccuracies, and Omissions. 

We reserve the right to correct errors or inaccuracies and to cancel orders if necessary, even after submission.

Section 13 – Prohibited Uses

You may not use the Services:

  • For unlawful purposes.

  • To violate intellectual property or other rights.

  • To harass, defame, or harm others.

  • To upload viruses or malicious code.

  • To spam, scrape, or interfere with security features.

We reserve the right to suspend or terminate your account for violations.

Section 14 – Termination 

We may terminate your access at any time without notice. Sections that by their nature survive termination will remain in effect.

Section 15 – Disclaimer of Warranties 

All Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not provide medical advice or warranties regarding the suitability or safety of our products for any individual’s health. Use and consumption of our products is at your own discretion and risk. Reliance on information is at your own risk.

Section 16 – Limitation of Liability 

To the fullest extent permitted by law, Tea 8 Tea and Broad Pty Ltd disclaim any liability for any injury, illness, allergic reaction, or other adverse effects arising from your use or consumption of our products. You acknowledge and agree that you consume our products at your own risk.

In no case shall Broad Pty Ltd, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill.

Section 17 – Indemnification 

You agree to indemnify and hold harmless Broad Pty Ltd, Tea 8 Tea, Shopify, and their affiliates from any claims, losses, or damages arising from your use of the Services or your breach of these Terms.

Section 18 – Severability 

If any provision is deemed unenforceable, the remaining provisions remain in effect.

Section 19 – Waiver; Entire Agreement 

These Terms constitute the entire agreement between you and us regarding the Services. Our failure to enforce any right does not waive it.

Section 20 – Assignment

You may not assign these Terms without our written consent. We may assign them at any time without notice.

Section 21 – Governing Law 

These Terms are governed by the laws of Australia. You consent to the jurisdiction and venue of the courts in New South Wales.

Section 22 – Headings 

Headings are for convenience only and do not affect interpretation.

Section 23  – Changes to Terms 

We may update these Terms at any time. It is your responsibility to review them periodically. Material changes will be communicated as required by law.

Section 24 – Contact Information 

Questions should be sent to hello@tea8tea.com.


Broad Pty Ltd